Table Of Content
I also spoke to Havenly CEO and co-founder Lee Mayer about starting the company. While trying to furnish and decorate her house, she found traditional interior design was expensive and required people coming in and out of her home. It’s also how I come across recipes I wouldn’t have thought to put into a search field. My designer, Dinah, was able to take my vision and truly bring it to life. I was impressed with her ability to completely change my mind (and my husband's mind) on the layout of our living room, which made it much more functional. I find the Havenly product catalog a little clunky to search through, but otherwise, it was a good experiencing placing my order through the platform.
Havenly Reviews: Feedback from Clients
Then it asks customers how much they know about interior design. Then, using Havenly’s “super fancy algorithm,” the quiz returns the customer’s main style and a few substyles that may apply. Havenly may be considered a disruptor of the interior design industry, but what exactly does choosing it entail? Customers who have never heard of Havenly or hired a professional designer might not know what to expect when they turn over their credit card information.
Tour a Heavenly St. Barts Retreat of a European Fashion Executive - Architectural Digest
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Design Packages and Cost
Getting your project started with Havenly should be a fun and smooth experience, and we definitely want to make this right. We'd love to learn more so we can connect you with the Customer Experience team to get this resolved ASAP. While the online model is convenient, it has its limitations.
I had a fantastic experience working…
Therefore, customers may not receive the immediate responses or availability that they might expect from (often instantaneous) digital experiences. The first step in using Havenly’s service is its design quiz. The quiz asks customers to choose the “rooms that make you swoon” from a seemingly endless selection of photos.
Havenly Review: 4 Things To Know Before Signing Up
I sent the same photos, asked for the same requirements, and gave them both the exact same information. I went through the process with both companies then wrote a post to compare them fairly. During the Launch phase, you talk directly with your designer via the website chat function to discuss your needs and wants for the design. You also have the option to schedule a call with your designer if you prefer to talk with them over the phone. My designer was super responsive and communicated wonderfully via the messenger, so I didn’t feel the need to schedule a call. The setup process is actually kind of fun to go through, but it does require a bit of “homework” on your end.
I used Havenly 5 times between 2017 and…
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Janine, we are sorry to hear that your item was damaged during delivery! We would love to learn more about your order, like your order number or email, so we can better assist with escalating this to our team. I have now had two designers cancel on me, the latest after waiting a month and just got a cancellation notice a week before the project was due. While Havenly offers a smooth virtual design experience, it’s not without its drawbacks. The online model means you can design your space from the comfort of your couch.
The process
The quality and delivery times depend on the vendor, which Havenly has limited control over. It’s essential to factor this in, especially if you’re working on a tight timeline. While designers are accommodating, there might be limits to the number of revisions. It’s essential to communicate clearly to ensure the design aligns with your vision and timeline, as they’ll take time to complete.
Havenly's drawbacks
The head-to-head competition went down in this post, but for now, let’s dig into Havenly. That criticism aside, I was very pleased with the Havenly layout. The arrangement of the room was creative and functional, and better than the two layouts Modsy suggested. There was also a pleasant amount of furniture – the room felt furnished but not stuffed with furniture. I didn’t have to look at the design and start calculating what we’d have to skip. Our designer wouldn’t be able to start our project for another week.
You can shop for the recommended items, as well as alternatives, right inside Havenly. This is really helpful for saving time because you don’t have to shop from each individual website. They automatically apply each company’s current promotional discount codes and truly do try to save you the most money they can. I tried Havenly’s design services to get ideas for living room decor. Here’s a completely honest, non-sponsored review of how the process went and what I thought about it.
You get your designs quickly, your designer is super helpful, and shopping for products is really easy. Havenly has a mobile app that allows users to complete all the same functions they would on the desktop version. Customers can book designers, chat with the designer, share photos, rate designers, and shop the Havenly store. The app is only available for Apple users, however, and is compatible with iOS 8.0 and above. During the design quiz, customers are matched with Havenly designers.
Still, customers who are eligible for low or no interest rates may find financing helpful to break up the price of a large purchase from Havenly. My designer did a good job walking me through the process, but the proprietary terminology didn’t make it accessible. Ultimately, I asked my designer to suggest alternatives that could arrive sooner, and sourced items myself. Once I found what I liked, she added it to the design and then I ordered it. Had I not cared about her commission, I could have ordered the bookshelf and desks directly from West Elm, or ordered them through Havenly without adding them to the final design.
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